Finance operations
Interactive product showcase
Accounts payable, with a clear line of sight.
Bring invoices, purchase orders, receipts and review decisions into one controlled AP workspace.
3 sample scenarios · 4 specialist handoffsExplore product
AI automation. Thoughtfully built.Make room for
Make room for
better work.
Your team has better things to do than move information from one place to another.
We build practical AI systems that connect your tools, handle repetitive work, and keep your people in control.
For growing teams and mid-sized organizations.
THE WORK, CONNECTED.ILLUSTRATIVE WORKFLOW
01 / Your everyday inputs↘
Incoming purchase orderorders@yourcompany.com
PO-2048.pdf24 line items · 3 pages
Your product catalogueApproved source of truth
02 / A considered system✳
Clarity, in the middle.AI where it helps. Rules where it matters.
ExtractValidateRoute
Human review at the decisions that matter
03 / Ready for the next step↗
Customer matched✓ Verified
Line items checked✓ 23 / 24
Price exceptionReview
ERP draftAwaiting approval
Connected to your toolsExceptions stay visibleYour team stays in control
Less chasing. Less rekeying. Fewer things falling between the cracks.Explore the interactive workflow ↗
Built around the tools
you already work with.*
HubSpotSlackNotionShopifyn8nSupabase
The space between systemsYour business has outgrown
Your business has outgrown
the manual handoffs.
Your operations can, too.
The copied spreadsheet. The unanswered inquiry. The invoice waiting for a second check. We turn these everyday bottlenecks into connected, reviewable workflows.
Meet your operations partnerWhat we doGood systems.
Good systems.
Less busywork.
From the first process map to the everyday running of your workflow. We make the whole thing work together.
01 / Connect
Workflow automation
Connect your tools and remove repetitive handoffs, with clear rules and a route for exceptions.
Explore the service
02 / Interpret
Applied AI systems
Turn unstructured information into useful drafts and decisions your team can inspect.
Explore the service
03 / Sustain
Operate & improve
Keep workflows observable, train the team, and improve them against real operating data.
Explore the service
Not sure where to start? Begin with workflow discovery
Built by Tern & LoomFive products.
Five products.
Real operational questions.
Explore the interfaces, inspect sample records, and follow the decisions behind the workflow.
Finance operations
Ecommerce operations
Interactive product showcase
Returns that respect the customer. And the policy.
A merchant workspace for eligibility, evidence, customer responses and the decisions behind every return.
3 sample scenarios · 4 specialist handoffsExplore product
B2B SaaS support
Interactive product showcase
Every answer should have somewhere to stand.
Account context, authorized knowledge and human review for support teams that need answers they can trace.
3 sample scenarios · 4 specialist handoffsExplore product
Property operations
Interactive product showcase
The whole job. From the first report to the final check.
Coordinate resident requests, safety escalation, vendor evidence, access and owner approvals in one place.
3 sample scenarios · 4 specialist handoffsExplore product
Logistics operations
Interactive product showcase
See the exception. Own the next move.
Turn fragmented carrier events into an owned exception queue with evidence, next actions and controlled updates.
3 sample scenarios · 4 specialist handoffsExplore product
Working product implementations, presented with fictional business records. These are product case studies, not client results. Website walkthroughs use authored sample outputs.
Explore all projectsHow we workOne useful change.
One useful change.
Then the next.
A clear path from operational friction to a system your team can rely on.
01
Find the friction
Map the real workflow. Measure the current effort and identify one useful place to start.
Output / A clear business case02
Build with intention
Connect the right systems. Define the rules, review steps, and failure behavior.
Output / A controlled pilot03
Prove it in practice
Test against representative work. Start with human review and measure the difference.
Output / An evidence-led rollout04
Make it yours
Train your team, document the system, and agree how it will be operated and improved.
Output / A system you can ownDesigned for the real worldAutomation should
Automation should
earn your confidence.
We design for the exception, the missing field, and the moment a person needs to step in. That’s where useful automation becomes dependable.
- 01People keep the important decisions.Explicit approval for consequential actions.
- 02Every workflow has a way back.Visible errors, bounded retries, and manual fallback.
- 03Your systems remain yours.Client-owned accounts, documentation, and handover.
Before the buildMake the numbers
Make the numbers
make sense.
Explore the capacity a workflow could release. Adjust the volume, review time, and ongoing costs before you invest.
Field notesClear thinking.
Clear thinking.
Practical starting points.
A few useful ideas for making automation work in an actual business.
How to choose your first automation.
A practical scorecard for identifying a workflow worth improving, before investing in a build.
Read the field noteA better business case than “hours saved.”
Model useful capacity, review effort, operating costs, and payback without confusing an estimate with a guaranteed return.
Read the field noteWhere human approval belongs in an AI workflow.
Design review around authority, evidence, and changing source data—not a decorative approve button.
Read the field noteA little more clarityGood questions.
Good questions.
Straight answers.
Useful automation starts with a clear conversation about your business.
What should we automate first?
Start with one recurring workflow that has a clear owner, reliable source data, measurable volume, and a safe review path. Discovery compares the options and checks whether your existing software can already solve the problem.
Can you work with the tools we already use?
The starting point is your existing CRM, ERP, help desk, accounting system, or shared inbox. We verify API access, supported imports, permissions, and platform limits during discovery before committing to an integration. Tool names on this site are illustrative, not partnership claims.
How long does an engagement take?
Timing depends on workflow scope, data quality, integration access, and review requirements. Discovery produces a specific delivery plan with milestones and decision gates. We do not promise a fixed implementation time before assessing those dependencies.
What does it cost?
Discovery is scoped as a defined engagement. Implementation and ongoing support are quoted separately, with third-party platform and model costs made visible. The business case is agreed before a build; there are no invented package prices or guaranteed returns.
What happens when the AI gets something wrong?
Uncertain or unsupported output goes to a person. The design includes validation, evidence, bounded retries, monitoring, and a manual fallback. Consequential actions have explicit permissions and approval requirements.
Who owns the workflow after delivery?
The engagement is designed for client-owned accounts, source/configuration, documentation, and operating access. Ownership, third-party licensing, and support responsibilities are confirmed in the signed agreement.
*Technology names illustrate possible integration options. Feasibility depends on your platform, plan, API access, and scope. No partnership or endorsement is implied.